Facebook Disabling Accounts Due To Possible “Marketplace” Glitch

If you use Facebook’s Marketplace feature and you are still able to login to Facebook today (4/26/17)¬†you are one of the lucky ones.

Shortly after midnight EST Facebook users started reporting on Twitter that their accounts had been disabled for 72 hours without much explanation as to why other than Facebook had noticed suspicious activity on the account and requested the users submit a picture of themselves to verify their identity. After users would submit a picture the message below would show up.

The message reads, “You Can’t Log In Right Now Thanks for sending your photo. We’ll email you within 72 hours if it meets our requirements. Right now, your account has been disabled as a security precaution.”

A common thread in all of this points to Facebook’s Marketplace feature. The Marketplace feature is a place where users and post items for sale or trade with other Facebook users in their local area. What appears to be causing the account disable is when users are either posting new items to the marketplace, editing items in the marketplace, or renewing or “bumping” the listings back up to the top of the marketplace list. Once the user creates or makes the changes Facebook pops up stating that there is an issue with the account, requesting the photo, then states the account has been disabled. As of this posting Facebook has not commented on the situation, how they plan to resolve it, or the link to the disabling accounts and the Facebook Marketplace.

In the meantime Facebook users are left wishing, hoping, and praying that this issue will resolve itself as quickly as it began. We all hope that we don’t have to wait the full 72 hours, or longer.

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